Registration Help

You must register to become a member of the Online Community. Community membership is limited to authorized individuals only. You will need to identify yourself from the list of eligible members to initiate registration. Registration is only necessary during your first visit. After you complete your registration and choose a User ID and password all future visits will simply require that you enter in your User ID and password when you enter a member's only area of the community.

Registration Step 1: Search for your record

Registration Step 2: Select your name from the search results list

Confirm it's me

What if I can't find my name?

What if I'm already registered?

Registration Step 3: Validate your security information

What If My Security Information Doesn't Match?

Registration Step 4: Select User ID and password

Terms and Conditions



Registration Step 1: Search for your record

The first step of the registration process requires that you locate your name from the list of eligible members. Since membership in this community is limited to members of your institution, your community administrator has provided basic information (Name, city, state, postal code, etc.) so that the system can authenticate you when you register.

To proceed with registration, you must search for and locate your name in the list. Enter your information in the search form provided. Last name is required at a minimum, however the more information you enter the more refined the search. You do not have to complete the full form to perform a search for your name.

If your name has changed, the database may include both your current and former names. For example, if you are registering in a university alumni/ae community and your name, as a student, is different from your current name (perhaps due to marriage), your community member list may have a record of both names. In this case, you may supply either name. If a search initially fails to find your name, first check for misspellings, then verify that you have either supplied your name and other data, as they are known to your institution.

Registration Step 2: Select your name from the search results list

Once you have entered your data into the Search form and clicked on the Find My Record button, you are presented with a list of all of the names of individuals who matched your search criteria and are qualified to be members of the community.

Your name should appear on this list. If you cannot find your name and if your name has changed, select the New Search option and search on your former name. If, after verifying your search criteria is correct, you are still unable to find your listing, email the information to your administrator using the email link provided.

Confirm that it's me

If you do find your name on the search results list, click on the name. You will be given additional information on that specific listing to allow you to verify that in fact this is your own listing.

What if I can't find my name?

If none of these names listed appears to be yours, click NEW SEARCH to return to the Search form and refine your search criteria. It is also recommended that you search with last name only and, when applicable, try variations of your last name. For example, "De Rosa" may be listed as "DeRosa". If you still cannot find your name after searching using all possible entries, your name may have been inadvertently omitted from the member list. If you believe you are qualified to join this community and have not been successful in your search, click on the email link. You will be prompted to enter personal data, which will be sent directly to your community administrator so that your case can be researched.

What if I'm already registered?

If the system informs you that you are already registered, there are a few possible explanations:

  • You really have already registered. If this is the case, you don't need to register again. Simply go to any member's only area within the community and enter your User ID and password when prompted. If you have forgotten your User ID or password go to the home page or within the Member Services area, and click on Lost ID or Password.

  • You selected the wrong name from the list. There may be other members in your community member list that have the same name as you. Compare the additional information provided and make sure you did select the right name.

    If you do not remember registering, or if you are still having difficulty, please contact the Member Services department by clicking the Feedback link.

    Registration Step 3: Validate your security information

    If the detailed information provided is indeed yours, you need to verify that it is in fact your member record. In order to do this, enter your security information designated by your institution and click the validation button.

    If the information displayed is not correct, make a new selection from the search results list by using your browser's back button to return to the previous screen.

    What if my security information doesn't match?

    If you are informed that the security information does not match, press the Back button on your browser, verify the information you entered, and try again. If the message persists, then the security information on file for you differs from what you expected. If you are still unable to successfully enter the security information, click the here button on the right of the page and supply your biographical information. This information will be mailed directly to the administrator, who will research the problem and reply to you by email. Please be sure to include a working email address.

    Registration Step 4: Select User ID and password

    At this point you have successfully identified yourself and the system has acknowledged that you are authorized to register. You will now need to complete the registration form, including the selection of your community User ID and password that you will use to access the community on future visits. In addition to specifying a User ID and password, you are required to provide and email address at which you want to receive communications from the community administrator and other members; your mother's maiden name for validation purposes if you forget your User ID and password; and you must agree to the Terms and Conditions of User for the Online Community.

    Your User ID and password must be different. Both are case-sensitive, so be sure to enter them exactly as you wish to use them. Use care in selecting your User ID, since, if your community offers permanent email forwarding, this will become the first part of your Permanent Email Address. User ID's, once selected, cannot be changed.

    Passwords must be at least 6 (and no more than 20) characters long. You can change your password at any time after you register. If you wish to change your password, proceed to the Member Services area of the community and follow the instructions.

    Terms and Conditions of Use

    All members of the Online Community are expected to adhere to certain norms in their use of the system, their interaction with other members, and their treatment of the information that the system provides. In order to register for the community, you must first read and agree to these terms and conditions. To acknowledge your agreement, select the Accept button on the registration form when asked the question "Do you accept the above terms and conditions?" on the registration form.