FAQ Page

How do I join or register?

In order to "join" the online community, click on the red highlighted text "Click Here to Become a Member!" on the main page of the portal. Then, go to the yellow box on the right hand side of the page and enter your first and last name (if your full name does not work try entering your first initial and last name). Find your name from the list returned, you will then enter your seven-digit ID number, provided on each NUSL mailing label on materials sent to your home. You will create a USER ID and password (between 6-20 characters). Your USER ID. USER IDs (unlike passwords) cannot be changed. Your USERID and password are both case sensitive.

Note that registering for the community is very different from any other registration process on the Internet. It does a real-time check against a database to validate registration eligibility for this service to ensure that only eligible individuals obtain access.

What if I can't find my seven-digit user identification number on a mailing label?

E-mail lawalumni@neu.edu, and after verifying some information, we'll provide it to you. However, we ask that you make every effort to locate it first.

How do I change my password?

Go to the Member Services page in the community and follow the instructions on how to change your password. Passwords must be at least 6 (and no more than 20) characters long. You can change your password at any time after you register.

How do I enter a class note electronically? Where will it appear?

Simply click on the left hand navigation bar and click on "Class Notes." Enter your USER ID and password when prompted. Click on "Submit/Edit a Class Note" in the upper right hand corner and follow instructions for updating information on topics such as career news, births/adoptions and more. You can view class notes by class year, college, and category (for example: births). Please note that once you submit a class note online, we reserve the right to publish it both electronically and in the Alumni/ae Magazine. Law School class notes will default to the front of the line, so to speak, thus they will appear first on your page.

What if I'm uncomfortable having some of the information in my Online Directory Listing visible to others?

When you click on "My Docket/Online Directory Listing" on the left navigational bar to create or update your profile, you can choose directory listing privacy preferences. You can opt to hide all of your information (thus, just providing the Law School with updated information so that you may receive materials from us), or you can elect to hide certain segments of information such as your home address. To hide all information, click on "View/Update Directory Listing," click on the blue text at the top of the page that reads "hide/unhide information from view in your directory listing." Then if you want to hide all information, check the box that reads "hide" on the right side of the screen. An "update successful" message will appear in red informing you of the change. Keep in mind that you must be a registered NUSL alumni/ae to see this information.

How do I update my profile?

Go to the Online Directory area and choose the "View/Update" Your Online Directory Listing option. This will bring you to your profile. In order to update any of the information, click on the Click to Update button in the appropriate section. This will bring you into "update mode". Make the necessary changes in the update boxes and then click on Update for the changes to take effect. An "update successful" message will appear in red informing the user of the change. If a "Click to Update" button is not present it means none of the information in that area may be changed through the site and you will need to contact the administrator for assistance.

Why can't I find my name on the list of eligible members?

Generally, if a broader search is conducted with the entry of just a last name, most users are successful in locating their record. Sometimes, with a name like McCormick or McCarthy, a space in needs to be entered between the two c's in order to retrieve the information (or possibly omitted between the two or more parts of the last name).

How do I search for a classmate? What is the difference between an advanced search and a simple search?

Click on "Online Directory" on the left navigation bar. This will bring up the directory page. Click on the blue text that says "Search the Directory." This will bring up a Simple Search option, which allows you to search using last name, class year, and practice areas. At the bottom of the same page is the Advanced Search Option, highlighted in blue. This option allows you to search using more complex topics such as country, company name, business city, and more.

How do I add a photograph?

You can add a photo to your directory listing or to a class note. Go to "My Docket/Directory Listing" on the left navigational bar and your profile will appear. Click on "Update" or "View my Profile" highlighted in blue at the bottom of the page and click on the "Add a Photo" image on the right. Click on "browse" and simply download a photo from your own files. The process is similar for class notes. Click on Class Notes on the left hand navigational bar and follow directions above. Then, click on Add a Photo.

What is permanent e-mail forwarding and what does it offer?

Permanent e-mail forwarding (AKA lifetime e-mail address) allows you to give your friends and/or colleagues one e-mail address that will never change. When someone contacts you at this address it can then be forwarded to your latest e-mail address such as a Yahoo, Gmail, Hotmail or Comcast account. If your home e-mail address changes frequently, friends do not have to remember various e-mails, they would just remember to use your Northeastern account. Your e-mail name CANNOT BE CHANGED once you select it. An example would be JoeSmith@lawalumni@neu.edu. You must supply a forwarding e-mail address in order to activate and the system only accepts one forwarding e-mail address at a time.

What is the Business Exchange?

The Business Exchange is similar to "Yellow Pages" and it enables registered users to find the products and services advertised by fellow alumni/ae and members from other online communities (thus giving you a wider audience for our firm/services). You can also post your own listing to promote your product or service for FREE. Simply click on "Business Exchange" on the left hand navigational bar and create a listing.

I need more information, who can I call?

If you are still unclear about the online community and its functions, please call (617) 373-8268.