Frequently Asked Questions (FAQs)

Take me directly to the Online Community

What is the Online Community?
Who has access to the Online Community?
I've registered, now what?
How can I edit/remove my information in the alumni directory?
What does it mean to have a "lost" flag on my record?
I do not see the student activity that I was involved in at Fairfield
Is there a list of all those who have registered online?
I am trying to locate a former classmate or Fairfield friend. Will you help me contact him/her?
What is the limit on size of photos that can be posted to the online community? How do I convert my photo to a JPG? How do I resize my photo to fit if it's too large?
How can I receive informative e-mails from Alumni Relations?
What will happen to my permanent e-mail if I change jobs or move?
How can I make my return e-mail address be my new Fairfield alumni e-mail forwarding address?
What if I'm not listed in the directory or my information is incorrect on the eligible members list?
Will address changes sent to the University be reflected in the directory?
Can I change my User ID?
Sounds good - how do I register?

What is the Online Community?
The Online Community is a free service to alumni that will keep you connected to your friends, classmates, and Fairfield. Features include a searchable all-inclusive alumni directory, online Class Notes, permanent email forwarding, and much more. Registration is required to protect the security of the site. You must first make a one-time entry of your Fairfield ID number in order to validate your registration.

The community will also provide you with a permanent e-mail forwarding address that will follow you wherever you go (yourname@member.fairfield.edu) once you become a registered member. This is the address you'll want to give your family, friends, and business associates.

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Who has access to the Online Community?
The Community is accessible to all Fairfield alumni who have registered online within the Community using a protected password. Select University staff will also have access.

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I've registered, now what?
First thing you'll want to do upon registration is update your listing so that the University and your Fairfield friends will have your current information. Keep in mind that YOU have full control over what data you enter to update the University's records and what information you choose to share publicly. This is a two-step process. Once you're in the online community, click on Online Directory, then View/Update Your Online Directory Listing. First step: Scroll down to see what the University currently has in its files. Then click on the Click to Update buttons on the seven different categories to update each one for the University's records. Second step: Choose which information you'd like to make public to your Fairfield contacts by clicking on Click to Unhide. Choose which fields you'd like to make public by making sure there's no checkmark next to those fields. When you've completed these two steps, search your name in the Online Directory to see what others will find when they search for you; go back to the Second Step if you'd like to make any further changes.

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How can I edit/remove my information in the alumni directory?
Alumni have complete control over what, if any, information appears in the directory. All you need to do is edit/remove the information that you do/do not want to display by following the instructions on the directory page under View/Update Your Online Directory Listing. If you do not want your listing visible, or any particular data field, you have the option to hide or show any of your personal information. While Fairfield University has chosen to use a blind e-mail option to protect your privacy until you choose to share your information, we strongly encourage you to display your e-mail address as a contact reference for your classmates.

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What does it mean to have a "lost" flag on my record?
If Fairfield University does not have an active mailing address for you, either home or business, then your alumni record is "lost" in our files. By adding a current address to your directory profile, your record will no longer be "lost." When you register with the online community, open your record in the alumni directory and type in your email address. Be sure to scroll down and save your information before you close the screen. You will then automatically be on the Online Community email list.

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I do not see the student activity that I was involved in at Fairfield.
Your involvement at Fairfield is important to us - please let us know by sending in your request for additions to the student activity list at communityhelp@mail.fairfield.edu. We will update the list periodically until all student activities throughout Fairfield's history are listed.

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Is there a list of all those who have registered online?
Due to privacy laws we cannot share a list of all who have registered. However, if you do a search in the Online Directory, you will be able to see who has registered by an asterisk* next to member names.Your involvement at Fairfield is important to us - please let us know by sending in your request for additions to the student activity list at communityhelp@mail.fairfield.edu. We will update the list periodically until all student activities throughout Fairfield's history are listed.

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I am trying to locate a former classmate or Fairfield friend. Can you help me contact him/her?
While the Online Community features a searchable all-inclusive alumni directory, only the names and class years of each graduate will be available for view until that individual registers as a member. Once they do, you can go to the Online Directory and search their record; if they provided an e-mail address, you will have the ability to send them an email. To protect their privacy, only the information they choose to share will be viewed publicly.

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What is the limit on the size of photos that can be posted to the online community? How do I convert my photo to a JPG file? How do I resize my photo to fit if it's too large?
Optimal size of photos is no more than 150,000 bytes; maximum file size that will be accepted is 250,000 bytes. Uploads exceeding 250K will be rejected. To covert your photo to a JPEG/JPG, GIF or PNG image on most systems, click on the photo, click Save As, then update to JPEG (*.jpg), GIF or PNG. Resizing an image varies with the software program being used.

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How can I receive informative e-mails from the University?
When you register with the online community, open your record in the alumni directory and type in your e-mail address. Be sure to scroll down and save your information before you close the screen. You will then automatically be on the Online Community e-mail list.

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What will happen to my permanent e-mail if I change jobs or move?
Nothing - that's the beauty of permanent e-mail forwarding. When you register, you'll receive a permanent e-mail forwarding address that will always forward your e-mail to your current e-mail address. If you change employers or Internet service providers, just update your current e-mail address with Fairfield University so your e-mail follows you.

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How can I make my return e-mail address be my new Fairfield alumni e-mail forwarding address?
You can let everyone know about your new permanent e-mail forwarding address by changing your outbound messages so they are addressed from yourname@member.fairfield.edu (i.e. JSmith@member.fairfield.edu, or Ilovefairfield@member.fairfield.edu).

Below are the instructions for changing the outbound setting in some widely used e-mail programs. If your e-mail program is not one of these, it may nevertheless be similar.

Instructions for Netscape 3.X:
1. From the browser menu bar, select the Options drop down menu.
2. From the Options drop down menu, select Mail & News Preferences.
3. Double click on the Mail & News Preferences choice. This will display options below the Mail & News Preferences choice.
4. Select Identity.
5. In the e-mail address field on the right side of the window, type in your new e-mail address: {display field with new address}.

Instructions for Netscape Communicator:
1. From the browser menu bar, select the Edit drop down menu.
2. From the Edit drop down menu, select Preferences.
3. Double click on the Mail & Groups choice. This will display options below the Mail & Groups choice.
4. Select Identity.
5. In the e-mail address field on the right side of the window, type in your new e-mail address: {display field with new address}.

Instructions for Microsoft Internet Explorer:
1. From the browser menu bar, select the Mail drop down menu.
2. From the Mail drop down menu, select Options.
3. Double click on the Options choice. This will display options below the Options choice.
4. Select Server.
5. In the e-mail address field on the right side of the window, type in your new e-mail address: {display field with new address}.

Instructions for Eudora:
1. From the browser menu bar, select the Personal Information drop down menu.
2. From the Personal Information drop down menu, select Tools.
3. Double click on the Tools choice. This will display options below the Tools choice.
4. Select Options.
5. In the Return Address field on the right side of the window, type in your new e-mail address: {display field with new address}.

Instructions for America Online:
AOL does not allow you to change this setting.

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What if I'm not listed in the directory or my information is incorrect?
The members list contains all alumni except those who requested to be excluded. If you are not listed, please e-mail us so that we may correct the oversight.

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Will address changes sent to Alumni Relations be reflected in the directory?
Yes, we will update both the Online Community as well as our internal alumni records weekly.

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Can I change my User ID?
As a rule, we prefer not to change User ID data and therefore state this in the registration instructions. We can work with you to accommodate these changes on an exception basis. If you feel a change is necessary, please contact us.

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Sounds good - how do I register?
You must first register with the Online Community by searching for your name in the list of eligible members. Once you find your name and confirm that it's you, proceed with your registration by entering your security information.

Your security information is your Fairfield ID number. This is the first ten digits found on the mailing label of Fairfield Now, mailed four times a year. If you do not have your newsletter, please contact us.

You will then be prompted to create a User ID and Password, and to complete other information. Your User ID must be between 6 and 20 alphanumeric characters and underscores (no spaces, commas, or periods). Keep your User ID and Password handy as you'll use it each time you access the community. Click here when you're ready to register!

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