Duke Alumni Directory System - FAQS
| How do I get started?
First-time users will click here to register.
1. Enter your last name, first name and class year. You then click the "Submit" button.
2. Locate your information in the list, and click on your name.
3. You then enter your Security Word, which is the last four digits of your social security number and your last name in the ID field. If we do not have your social security number on file, then contact the DAA Help Deask for your number.
4. The next screen enables you to create your own User ID and Password.
Upon completing these steps, you are registered and can Click on Update My Profile to edit your personal information.
How do I update my information?
1. After registering, click on the Update My Profile link, which displays all categories of the directory information.
2. Select the section you want to update and Click on the "Click to Update" button.
3. Make the changes as desired and then Click the Update button at the bottom of the page to confirm your changes. (You can update and change this information at anytime.)
Who has access to this information?
Only registered Duke Alumni, and Alumni Affairs Web site managers.
Do I need to be a member of the Alumni Association to participate in the Directory?
No, we encourage all Duke Alumni to freely participate in this valuable resource and keep their information updated.
How can I manage the information I want displayed or hidden?
By clicking on the Update My Profile link, you will have access to update your information ? and this will display a link titled: Click here to hide information in your directory listing which allows you to check-off information that you want hidden. (Please keep in mind that the more information provided, the more useful this resource will become for communication and networking).
Will my personal information be accessible to unauthorized users?
Maintaining the privacy of your information is our top priority. The Duke Alumni Affairs team has taken great measures to safeguard personal information by granting access only to registered Duke Alumni, which has agreed to the strict terms and conditions of the privacy policy. Also, only members of The Duke Alumni Association via a password-protected login can access any areas of the Web site containing private information. Only you can access and update your personal information. By checking the "Hide" check box in the 'Update My Profile' section, you can limit what information appears to other alumni in the online directory.
I don't have/forgot my User ID - how do I log in?
If you are a First-Time User, see the Getting Started question above. To access our automated User ID system ? please click here. For additional help, please click here and provide your full name, name at graduation, class year, phone number, and e-mail to contact you.
When will my updates to Directory information take effect?
All changes to your personal information are reflected immediately in the online directory. However, this information is processed and then merged with the Duke University Alumni records system which may take up to seven business days for the information to be reflected in all University databases.
What are the capabilities of the search tools?
There is a standard, simple search that allows you to search on an individual?s name and class year. However, the Advanced Search feature allows you to search on all filed information that is not hidden by the individual.
What if I do not want my information to display?
You can hide all of your personal information, however your privileges to search the directory system will be revoked. Should you hide all information, and need to be reinstated at a later time ? please contact us at directory@daa.duke.edu
Can I download a complete list of all Alumni or contacts at one time?
No. Due to the Privacy Policy restrictions, we only allow one record to be viewed at a time. This is an added security measure.
Do I need special computer equipment to use the Directory or update my information?
No. This system only requires Web access and a browser. In fact you can view, update, or search the Directory from anywhere you have Web access.
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